為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox 45.0.2 crashing for all users:

  • 1 回覆
  • 1 有這個問題
  • 8 次檢視
  • 最近回覆由 philipp

more options

Crash Report Submit ID: bp-55a41777-dd36-4f59-96bb-824252160913

I cannot find anything related to a specific issue in the crash details, and have only found other people stating to upgrade to 48.0.2 in the responses to people having the same issue and that resolves. We have also confirmed that upgrading to version 48.0.2 resolves this, but this is not ideal considering we do have 45.0.2 for a reason and there is quite a bit involved in upgrading our enterprise.

We hope to find the root cause of this rapid failure of 45.0.2 across our domain and resolve that rather than suggesting an upgrade to resolved this.

Crash Report Submit ID: bp-55a41777-dd36-4f59-96bb-824252160913 I cannot find anything related to a specific issue in the crash details, and have only found other people stating to upgrade to 48.0.2 in the responses to people having the same issue and that resolves. We have also confirmed that upgrading to version 48.0.2 resolves this, but this is not ideal considering we do have 45.0.2 for a reason and there is quite a bit involved in upgrading our enterprise. We hope to find the root cause of this rapid failure of 45.0.2 across our domain and resolve that rather than suggesting an upgrade to resolved this.

所有回覆 (1)

more options

hi jamin6900, can you switch to the latest supported 45.3.0esr release which reportedly is unaffected by this norton signature update induced crash? https://www.mozilla.org/en-US/firefox/organizations/all/

if that isn't an option for you either then you should get in contact with norton's support to inquire when and how they plan to provide a fix for this situation or else roll back the latest intrusion prevention signature updates which also helps according to some reports: http://www.symantec.com/connect/forums/firefox-problem-after-sep-update