為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Website not loading

  • 3 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 FredMcD

more options

I am trying to watch a stream on Twitch and it will not stop loading, the chat box works fine. I have tried different streams and get the same result. I tried mmorpg.com and Tom's Hardware.com and they will not load either. A few sites load very slowly. I can open Youtube and it plays fine. Usually when a video does not open there is a problem with Flash (v23.0.0.162) I have uninstalled flash and reinstalled it. I have FF v49. I have tried clearing the cache and I have tried opening the stream in IE and Chrome. I tried creating a new profile and restarting in safe mode. No go Any suggestions?

Thanks

I am trying to watch a stream on Twitch and it will not stop loading, the chat box works fine. I have tried different streams and get the same result. I tried mmorpg.com and Tom's Hardware.com and they will not load either. A few sites load very slowly. I can open Youtube and it plays fine. Usually when a video does not open there is a problem with Flash (v23.0.0.162) I have uninstalled flash and reinstalled it. I have FF v49. I have tried clearing the cache and I have tried opening the stream in IE and Chrome. I tried creating a new profile and restarting in safe mode. No go Any suggestions? Thanks

所有回覆 (3)

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

more options

FredMcD Thanks for the reply.

The issue has been solved. I am not sure what it was but my ISP had a problem. There were a bunch of people who could not access their internet at all.

more options

That's good to hear. Please flag your last post as Solved Problem so others will know.