為了改善您的使用體驗，本網站正在進行維護，部分功能暫時無法使用。若本站的文件無法解決您的問題，想要向社群發問的話，請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問，我們的社群成員將很快會回覆您的疑問。

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Windows randomly zoom out/resize on my mac running El Capitan OS

  • 1 回覆
  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 ideato

SDPhotoDude
SDPhotoDude
more options

While surfing the web and looking at articles from different sources (NYT, Daily Kos, Huff Post) the window will randomly zoom out/resize to a very small and hard to read font. Firefox version 49.0, OS 10.11.6

While surfing the web and looking at articles from different sources (NYT, Daily Kos, Huff Post) the window will randomly zoom out/resize to a very small and hard to read font. Firefox version 49.0, OS 10.11.6

所有回覆 (1)

ideato
ideato
more options

Hello sdphotodude, please try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

thank you