為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

When trying to move a message from Inbox to another folder the move menu item does not expand to show folder list (shown in folder pane), only a tiny square.

  • 3 回覆
  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 Toad-Hall

more options

Previously, when I wanted to move/copy a message from one folder to another I right clicked on the message title in the list and from the pop-up menu selected Move/Copy and its arrowhead which then expanded to show my available folders. Now, in Thunderbird 45, running on a Windows PC, the pop-up menu appears ok but it does not expand to show the folders. Instead, a tiny empty square appears at the edge of the menu frame, at the Move/Copy line (the same happens if I use the menu bar Message item). Hitting that square with either mouse button has no effect. Is there some setting I haven't noticed or too many folders (though I haven't added any lately) or what? Dragging and dropping works fine but I'd like to use menus.

Previously, when I wanted to move/copy a message from one folder to another I right clicked on the message title in the list and from the pop-up menu selected Move/Copy and its arrowhead which then expanded to show my available folders. Now, in Thunderbird 45, running on a Windows PC, the pop-up menu appears ok but it does not expand to show the folders. Instead, a tiny empty square appears at the edge of the menu frame, at the Move/Copy line (the same happens if I use the menu bar Message item). Hitting that square with either mouse button has no effect. Is there some setting I haven't noticed or too many folders (though I haven't added any lately) or what? Dragging and dropping works fine but I'd like to use menus.

被選擇的解決方法

Thanks for the feedback. Good to hear all is now ok.

從原來的回覆中察看解決方案 👍 0

所有回覆 (3)

more options

Do you have the same issue if you start Thunderbird in Safe Mode?

In Thunderbird 'Help' > 'restart with addons disabled'

more options

It didn't occur to me to try Safe Mode. Thanks for the tip. The problem, however, disappeared when I updated Thunderbird to the latest version 45.4.0. I suspect that the update before that caused the problem.

more options

選擇的解決方法

Thanks for the feedback. Good to hear all is now ok.