為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Can't add attachment on iMac from external network drive, can see drive but not access even tho it works find in Word and Finder.

  • 1 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 Matt

more options

I have a new WD Cloud external drive on my home network, and am working on two iMacs. On both iMac's I cannot insert an image in a Thunderbird email or attach a file from that drive. When trying to do so, I can see the drive and it's folders, but they are all grayed out and inaccessible. I CAN insert images into Word on the iMacs from the same WD drive, and the files on it are fully accessible from Finder. Thunderbird on a Windows 7 laptop also successfully accesses files stored on the WD drive. I have "mapped" the drives on the iMacs per the WD instructions. Any clue as to how I can solve this? It's most frustrating. Thanks.

I have a new WD Cloud external drive on my home network, and am working on two iMacs. On both iMac's I cannot insert an image in a Thunderbird email or attach a file from that drive. When trying to do so, I can see the drive and it's folders, but they are all grayed out and inaccessible. I CAN insert images into Word on the iMacs from the same WD drive, and the files on it are fully accessible from Finder. Thunderbird on a Windows 7 laptop also successfully accesses files stored on the WD drive. I have "mapped" the drives on the iMacs per the WD instructions. Any clue as to how I can solve this? It's most frustrating. Thanks.

所有回覆 (1)

more options

perhaps the last comment on the bug linked below offers a workaround.

https://bugzilla.mozilla.org/show_bug.cgi?id=378425