為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

can't open google

  • 1 回覆
  • 4 有這個問題
  • 1 次檢視
  • 最近回覆由 FredMcD

more options

On Google and various other secure sites I now get this message:

Your connection is not secure

The owner of www.google.co.uk has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox may only connect to it securely. As a result, it is not possible to add an exception for this certificate.

I have recently installed Kaspersky Total Security. Is this the issue?

On Google and various other secure sites I now get this message: Your connection is not secure The owner of www.google.co.uk has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website. This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox may only connect to it securely. As a result, it is not possible to add an exception for this certificate. I have recently installed Kaspersky Total Security. Is this the issue?

被選擇的解決方法

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate.

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

This Connection is Untrusted is sometimes caused because the computer system clock is wrong. Check the time / date / time zone settings.

從原來的回覆中察看解決方案 👍 3

所有回覆 (1)

more options

選擇的解決方法

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate.

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

This Connection is Untrusted is sometimes caused because the computer system clock is wrong. Check the time / date / time zone settings.