為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Can't connect to any web sites

  • 1 回覆
  • 2 有這個問題
  • 5 次檢視
  • 最近回覆由 FredMcD

more options

When I log into Firefox, the home page blank/white. I have access to my bookmarks and the search tab but when try to access a favorite web site from the bookmarks drop down or type in a web address in the search bar, nothing happens. What can I do to fix this?

When I log into Firefox, the home page blank/white. I have access to my bookmarks and the search tab but when try to access a favorite web site from the bookmarks drop down or type in a web address in the search bar, nothing happens. What can I do to fix this?

所有回覆 (1)

more options

aehrgott said

When I log into Firefox

I think you mean 'when Firefox is started.'

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}