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Setup request me to type user name and password. When I type all required info nothing happens. The additional window dissapears and Mozilla is not downloaded.

  • 5 回覆
  • 1 有這個問題
  • 3 次檢視
  • 最近回覆由 cor-el

I tried to download Mozilla through Chrome and Iexplorer but in both cases a pop-up appears requesting which user is allowed to access. No matter if I choose "current user' or if I type the administrator details, nothing happen. the pop-up closes automatically and the program is not installed.

I tried to download Mozilla through Chrome and Iexplorer but in both cases a pop-up appears requesting which user is allowed to access. No matter if I choose "current user' or if I type the administrator details, nothing happen. the pop-up closes automatically and the program is not installed.

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Mozilla does not require anything to download their programs. What link were you using?

Download Firefox For All languages And Systems {web link}

This is exactly the link I have used in both browsers, it has not worked so far.

This is the link I have used in both browsers. So far it has not worked.

Which program are you trying to download?

Your protection programs could be blocking the download.

Right-click the Firefox desktop shortcut or the Firefox setup program and choose "Properties". Make sure all items are deselected in the "Compatibility" tab of the Properties window.

  • Privilege Level: "Run this program as Administrator" should not be selected
  • "Run this program in compatibility mode for:" should not be selected