hi, thank you for providing a crash report id. can you try to clear offline storage for facebook when you go to the firefox menu ≡ > options > advanced > network panel?

I tried your suggestion. It said it was using 0 bytes of storage, but I clicked the clear button anyway then restarted Firefox. The problem occurs.

100% same problem here. Tried safe mode as well with no success

PS: thepipe plz edit the question title if you can because it says youtube and not FB

hi, please try firefox 51 beta - by now it should include a fix for this crash: https://www.mozilla.org/firefox/channel/desktop/

Thank you very much. This pretty much fixed the issue

ThanosRD said

100% same problem here. Tried safe mode as well with no success PS: thepipe plz edit the question title if you can because it says youtube and not FB

Thanks ThanosRD for catching my error. Question title is now fixed. Apologies for any confusion this may have caused.

philipp said

hi, please try firefox 51 beta - by now it should include a fix for this crash: https://www.mozilla.org/firefox/channel/desktop/

Thanks philipp. That worked.

I have (I think) exactly the same problem. For about 1.5 to 2 months, this has been happening. I even did a reinstall of Windows 10 on my Asus notebook (not for this reason) and then installed Firefox fresh - that was about 1 month ago. The problem occurred right away after they were both reinstalled.

I have Windows 10 Home Edition Version 1703 64-bit operating system, x-64-based processor

I see Firefox version is listed as 53.0.3 (32-bit)

I wonder if Firefox version is supposed to be "64-bit"? I notice that even though I have a 64-bit computer, frequently the software installed is the "32-bit" version.

hi BillB314, if you're on firefox 53 your problem won't be the same as the thread owner's crash - his particular type of crash was fixed and our data confirms it's no longer present after firefox 51.

please open a new question including more details about your crash so that we can help you effectively. thanks!