Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

為了改善您的使用體驗，本網站正在進行維護，部分功能暫時無法使用。若本站的文件無法解決您的問題，想要向社群發問的話，請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問，我們的社群成員將很快會回覆您的疑問。

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

The RETR command did not succeed. Error retrieving a message. Mail server inbound.att.net responded: problem retrieving message.

  • 1 回覆
  • 3 有這個問題
  • 1 次檢視
  • 最近回覆由 philip79

philip79
philip79
more options

I have on occasion run into the error in the past and had found usually that it was a bad message in the Inbox on the ATT/Yahoo mail server. But this time there is no apparent bad message. I moved all of the messages in the Inbox to another folder and attempted to get the new messages with the same error message. I have created a new profile and using that new profile with only the one email address in Thunderbird (TB) I still received the same message. I performed the modification recommended for Norton Antivirus users about excluding the entire profile folder from being checked and still got the same error message. So I am hopeful that someone else can provide some insight as to how to fix the issue.

FYI I set the forwarding feature in the settings for the ATT/Yahoo email to forward to another email address that I also have set-up in TB and it received the messages without any issue. So only the regular email account is affected. I have a sub-account from that main email account on ATT/Yahoo and TB received messages sent to that email address without an issue. I am using the most recent version of TB v45.6.0.

Thanks.

I have on occasion run into the error in the past and had found usually that it was a bad message in the Inbox on the ATT/Yahoo mail server. But this time there is no apparent bad message. I moved all of the messages in the Inbox to another folder and attempted to get the new messages with the same error message. I have created a new profile and using that new profile with only the one email address in Thunderbird (TB) I still received the same message. I performed the modification recommended for Norton Antivirus users about excluding the entire profile folder from being checked and still got the same error message. So I am hopeful that someone else can provide some insight as to how to fix the issue. FYI I set the forwarding feature in the settings for the ATT/Yahoo email to forward to another email address that I also have set-up in TB and it received the messages without any issue. So only the regular email account is affected. I have a sub-account from that main email account on ATT/Yahoo and TB received messages sent to that email address without an issue. I am using the most recent version of TB v45.6.0. Thanks.

被選擇的解決方法

I believe that I discovered the issue. It appeared that there must have been a bad message in the SPAM folder on the ATT/Yahoo email portal. I thought that I had cleared out the SPAM folder but I did it again as more messages had been stored there. I then selected the get messages for the affected email account and now messages are being received once again. Sorry for posting a message that I thought that I had already performed that step.

從原來的回覆中察看解決方案 👍 0

所有回覆 (1)

philip79
philip79 提出問題者
more options

選擇的解決方法

I believe that I discovered the issue. It appeared that there must have been a bad message in the SPAM folder on the ATT/Yahoo email portal. I thought that I had cleared out the SPAM folder but I did it again as more messages had been stored there. I then selected the get messages for the affected email account and now messages are being received once again. Sorry for posting a message that I thought that I had already performed that step.