為了改善您的使用體驗，本網站正在進行維護，部分功能暫時無法使用。若本站的文件無法解決您的問題，想要向社群發問的話，請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問，我們的社群成員將很快會回覆您的疑問。

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

The RETR command did not succeed. Error retrieving a message. Mail server inbound.att.net responded: problem retrieving message.

  • 1 回覆
  • 3 有這個問題
  • 1 次檢視
  • 最近回覆由 philip79

philip79
philip79
more options

I have on occasion run into the error in the past and had found usually that it was a bad message in the Inbox on the ATT/Yahoo mail server. But this time there is no apparent bad message. I moved all of the messages in the Inbox to another folder and attempted to get the new messages with the same error message. I have created a new profile and using that new profile with only the one email address in Thunderbird (TB) I still received the same message. I performed the modification recommended for Norton Antivirus users about excluding the entire profile folder from being checked and still got the same error message. So I am hopeful that someone else can provide some insight as to how to fix the issue.

FYI I set the forwarding feature in the settings for the ATT/Yahoo email to forward to another email address that I also have set-up in TB and it received the messages without any issue. So only the regular email account is affected. I have a sub-account from that main email account on ATT/Yahoo and TB received messages sent to that email address without an issue. I am using the most recent version of TB v45.6.0.

Thanks.

I have on occasion run into the error in the past and had found usually that it was a bad message in the Inbox on the ATT/Yahoo mail server. But this time there is no apparent bad message. I moved all of the messages in the Inbox to another folder and attempted to get the new messages with the same error message. I have created a new profile and using that new profile with only the one email address in Thunderbird (TB) I still received the same message. I performed the modification recommended for Norton Antivirus users about excluding the entire profile folder from being checked and still got the same error message. So I am hopeful that someone else can provide some insight as to how to fix the issue. FYI I set the forwarding feature in the settings for the ATT/Yahoo email to forward to another email address that I also have set-up in TB and it received the messages without any issue. So only the regular email account is affected. I have a sub-account from that main email account on ATT/Yahoo and TB received messages sent to that email address without an issue. I am using the most recent version of TB v45.6.0. Thanks.

被選擇的解決方法

I believe that I discovered the issue. It appeared that there must have been a bad message in the SPAM folder on the ATT/Yahoo email portal. I thought that I had cleared out the SPAM folder but I did it again as more messages had been stored there. I then selected the get messages for the affected email account and now messages are being received once again. Sorry for posting a message that I thought that I had already performed that step.

從原來的回覆中察看解決方案 👍 0

所有回覆 (1)

philip79
philip79 提出問題者
more options

選擇的解決方法

I believe that I discovered the issue. It appeared that there must have been a bad message in the SPAM folder on the ATT/Yahoo email portal. I thought that I had cleared out the SPAM folder but I did it again as more messages had been stored there. I then selected the get messages for the affected email account and now messages are being received once again. Sorry for posting a message that I thought that I had already performed that step.