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Very slow. Does not recognize right click. CAUSE: Windows Defender enabled with Kaspersky SOLUTION: disable Windows Defender

  • 3 回覆
  • 1 有這個問題
  • 4 次檢視
  • 最近回覆由 Wayne Mery

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After update mail was fine now it's back to being slow as ever. Program doesn't seem to recognize right click. I can punch it forever and it does nothing. I usually go to a different mail program out of frustration. What is filter for and why do I need? Also I am now getting a lot of bulk mail. Why is this getting through and not going to junk. Thanks for any help.

After update mail was fine now it's back to being slow as ever. Program doesn't seem to recognize right click. I can punch it forever and it does nothing. I usually go to a different mail program out of frustration. What is filter for and why do I need? Also I am now getting a lot of bulk mail. Why is this getting through and not going to junk. Thanks for any help.

由 Wayne Mery 於 修改

被選擇的解決方法

1. Start *Windows'* safe mode with networking enabled - win10 http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10

Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please reply to let us know results.

從原來的回覆中察看解決方案 👍 0

所有回覆 (3)

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選擇的解決方法

1. Start *Windows'* safe mode with networking enabled - win10 http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10

Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please reply to let us know results.

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Thanks Wayne for your prompt reply. Windows Defender is now off. I didn't need this with my av. Kaspersky was also trying to download another part of their software which I was unaware of at the time. Again ty!

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jebeam, thanks for the update.

Note - make certain Kaspersky is set to NOT scan thunderbird program and profile https://support.mozilla.org/en-US/kb/profiles-tb