為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox crashes

  • 1 回覆
  • 1 有這個問題
  • 8 次檢視
  • 最近回覆由 philipp

more options

Firefox repeatedly crashes upon waking up from sleep. I have a nesw macbook pro, late 2016 It doesn't seem to happen in safe mode.

ID: 6126fc6d-cb92-4d04-b29b-54a602170106 Signature: EMPTY: no crashing thread identified; ERROR_NO_MINIDUMP_HEADER

version 50.1.0 Build ID 20161208153507 "processor_ip-172-31-40-170_1317; MozillaProcessorAlgorithm2015; MDSW failed on 'timeout -s KILL 600 /data/socorro/stackwalk/bin/stackwalker --raw-json /tmp/6126fc6d-cb92-4d04-b29b-54a602170106.Thread-7.TEMPORARY.json --symbols-url https://s3-us-west-2.amazonaws.com/org.mozilla.crash-stats.symbols-public/v1 --symbols-url https://s3-us-west-2.amazonaws.com/org.mozilla.crash-stats.symbols-private/v1 --symbols-cache /mnt/symbols/cache --symbols-tmp /mnt/symbols/tmp /home/socorro/temp/6126fc6d-cb92-4d04-b29b-54a602170106.upload_file_minidump.TEMPORARY.dump 2> /dev/null': ERROR_NO_MINIDUMP_HEADER; MDSW did not identify the crashing thread; exploitability information missing; no 'topmost_file' name because crash_info is missing; CSignatureTool: No signature could be created because we do not know which thread crashed; skunk_classifier: reject - not a plugin hang"

Firefox repeatedly crashes upon waking up from sleep. I have a nesw macbook pro, late 2016 It doesn't seem to happen in safe mode. ID: 6126fc6d-cb92-4d04-b29b-54a602170106 Signature: EMPTY: no crashing thread identified; ERROR_NO_MINIDUMP_HEADER version 50.1.0 Build ID 20161208153507 "processor_ip-172-31-40-170_1317; MozillaProcessorAlgorithm2015; MDSW failed on 'timeout -s KILL 600 /data/socorro/stackwalk/bin/stackwalker --raw-json /tmp/6126fc6d-cb92-4d04-b29b-54a602170106.Thread-7.TEMPORARY.json --symbols-url https://s3-us-west-2.amazonaws.com/org.mozilla.crash-stats.symbols-public/v1 --symbols-url https://s3-us-west-2.amazonaws.com/org.mozilla.crash-stats.symbols-private/v1 --symbols-cache /mnt/symbols/cache --symbols-tmp /mnt/symbols/tmp /home/socorro/temp/6126fc6d-cb92-4d04-b29b-54a602170106.upload_file_minidump.TEMPORARY.dump 2> /dev/null': ERROR_NO_MINIDUMP_HEADER; MDSW did not identify the crashing thread; exploitability information missing; no 'topmost_file' name because ''crash_info'' is missing; CSignatureTool: No signature could be created because we do not know which thread crashed; skunk_classifier: reject - not a plugin hang"

所有回覆 (1)

more options

hi, this is a bug in mac os x leading to a crash of firefox when the machine wakes from sleep. we are waiting for the general release of osx 10.12.3 to get this fixed. you may also follow along in bug 1320048 where we are tracking the issue.