We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox needs a repair at each browser startup. If I don't make a repair, Firefox does not connect with any Internet site

  • 4 回覆
  • 2 有這個問題
  • 4 次檢視
  • 最近回覆由 asquel

more options

Already tried many things but didn't solve the problem : browser re-start, uninstall/re-install, created a new profile, installed a previous version (50). Ran a complete scan with Trend Micro AV : no malware found. IE runs normally. I am with Vista, Firefox 51.0.1 (32 bits). No idea anymore...

Already tried many things but didn't solve the problem : browser re-start, uninstall/re-install, created a new profile, installed a previous version (50). Ran a complete scan with Trend Micro AV : no malware found. IE runs normally. I am with Vista, Firefox 51.0.1 (32 bits). No idea anymore...

被選擇的解決方法

hi, this sounds like a problem that may be caused by the new multi-process architecture in firefox (codename "e10s"): https://blog.mozilla.org/futurereleases/2016/08/02/whats-next-for-multi-process-firefox/

please try disabling e10s like this: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named browser.tabs.remote.autostart.2. double-click it and change its value to false and restart the browser.

從原來的回覆中察看解決方案 👍 1

所有回覆 (4)

more options

What kind of repair are you talking about?


It is possible that your firewall or other security software blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.

See:


Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen or hold down the Shift key) to see if that has effect.

more options

Sorry for my translation for "réparer" ; I think that in English the correct word is "refresh"; anyway, it is the resetting of Firefox to the factory parameters. Once I do that, Firefox works 100% normally. I tried to re-introduce Firefox as exception in the Windows firewall, but the results were the same. I tried then to start Windows in safe mode. The result was the same, except that I got an error message : "Could not locate the address www.xxxxx on the server", for all Internet sites. One point to mention is that this problem appeared just after the Firefox update to version 51.0.1.

more options

選擇的解決方法

hi, this sounds like a problem that may be caused by the new multi-process architecture in firefox (codename "e10s"): https://blog.mozilla.org/futurereleases/2016/08/02/whats-next-for-multi-process-firefox/

please try disabling e10s like this: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named browser.tabs.remote.autostart.2. double-click it and change its value to false and restart the browser.

more options

Thank you very much ! Without this forum, I would never have found the answer to my problem !