為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

TB 52 crashes constantly on Linux and Windows. @ nsImapCacheStreamListener::OnStopRequest

  • 8 回覆
  • 25 有這個問題
  • 1 次檢視
  • 最近回覆由 eherderi

more options

I have been using TB for years (since 1.0.2) on Windows and Linux with no crashes or major issues, quite an achievement.

Since the 52 update, it hard crashes almost every time I use it on both Windows and Fedora Linux.

I've been waiting weeks for an update to fix whatever is wrong. I can't wait much longer.

I have been using TB for years (since 1.0.2) on Windows and Linux with no crashes or major issues, quite an achievement. Since the 52 update, it hard crashes almost every time I use it on both Windows and Fedora Linux. I've been waiting weeks for an update to fix whatever is wrong. I can't wait much longer.

由 Wayne Mery 於 修改

被選擇的解決方法

Well TB 52.1.0 64 bit from Fedora 25 repository seems to fix the issue. and TB 52.1.0 32 bit on Windows 10 does NOT fix the issue.

According to Wayne Mery (previous reply) TB 52.1.1 should fix the issue and be out in the near future.

So, I will mark it as solved for now and wait for the Windows 10 TB 52.1.1

Thanks to whoever fixed it, I have been using TB for many years and really did not want to change my EMAIL client.

從原來的回覆中察看解決方案 👍 0

所有回覆 (8)

more options

The most common crashes are caused by the McAfee spam tool and the priority switcher add-ons. But if you provide a crash id we might be able to be more specific.

See https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports

more options

Here are the crash report ID's since the update to 52.0

My only add-ons are Lightning 5.4 true {e2fda1a4-762b-4020-b5ad-a41df1933103} Provider for Google Calendar 3.3 true {a62ef8ec-5fdc-40c2-873c-223b8a6925cc}

Submitted Crash Reports Report ID Date Submitted bp-f21d0fd2-9792-4a47-820d-d22310170506 5/6/17 5:15 PM bp-89f688ac-de68-4247-bf3a-a2c680170506 5/6/17 5:14 PM bp-2f02a8cd-79b2-4711-a6db-289dd0170505 5/5/17 4:54 PM bp-2996b2d2-515d-44e5-9641-ef4ce0170505 5/5/17 1:33 PM bp-28c4a898-5005-416a-b0be-9abba0170505 5/5/17 11:45 AM bp-21e963a0-090b-4151-9488-a58420170505 5/5/17 11:33 AM bp-b263841c-631f-4817-bb11-4907c0170505 5/4/17 8:54 PM bp-4c84951d-6dba-4a40-b879-cce150170504 5/4/17 6:00 PM bp-a02dab11-a94f-449f-a297-79eb10170504 5/4/17 5:35 PM bp-eb9317ad-826f-41aa-ba3f-48ca20170504 5/4/17 3:33 PM bp-a2b1057d-635b-4c5f-ae99-5e2890170504 5/4/17 2:39 PM bp-a2ba7adf-8beb-45a2-9f3d-34e630170504 5/4/17 12:41 PM bp-00e6841f-54fb-463d-8697-a18630170503 5/3/17 5:15 PM bp-6a474d3d-163f-4abf-b94d-722990170503 5/3/17 2:06 PM bp-d5f87621-a3f6-486e-87d5-3021d0170503 5/3/17 12:59 PM bp-5e1f4510-0e2e-454b-abd6-60a320170503 5/3/17 12:51 PM bp-e3ba491b-3f32-404a-be4d-0c3cb0170503 5/3/17 12:19 AM bp-71d1cea2-ea55-431e-98c0-358b20170502 5/2/17 7:52 PM bp-dabf5845-9e2c-4d83-90b1-263de0170502 5/2/17 6:22 PM bp-a17f70f7-9acf-44f7-9558-7e6dc0170502 5/2/17 4:39 PM bp-2581565d-9b8e-44fd-a784-ca8a50170502 5/2/17 3:59 PM bp-ce22fca5-4675-48ac-b65b-ea0cd0170502 5/2/17 2:50 PM bp-83633304-0715-4a76-8974-63af50170502 5/2/17 2:29 PM bp-e5839ff1-01e7-4670-94a8-71c660170502 5/2/17 2:20 PM bp-f7dee771-3a2f-423d-99c0-c79dc0170502 5/2/17 12:27 PM bp-c8b0d829-55bd-4e98-9fd8-bc0870170502 5/1/17 9:37 PM bp-ea9aa88e-776e-49c3-8256-1dd370170502 5/1/17 8:38 PM bp-10e28cb9-184e-4fb2-9ccc-d5d430170501 5/1/17 3:56 PM bp-cb0c2c51-e773-4b1e-aba1-1ba240170501 5/1/17 11:57 AM bp-334204a0-ca0d-47c4-9161-9df990170430 4/30/17 12:21 PM bp-032012eb-6e52-4dc5-a371-bf5910170429 4/29/17 2:49 PM bp-bb75908b-adaf-4789-93df-fa2260170429 4/29/17 12:45 PM bp-2c496571-4b0d-47c7-bf38-f46c30170428 4/28/17 5:44 PM bp-7e67fac4-cdc0-4c40-85cb-11f470170428 4/28/17 4:30 PM bp-3cc9f2da-f2a1-4564-934f-3f7a60170428 4/28/17 4:22 PM bp-f02559f5-3020-4e51-a278-41b7e0170428 4/28/17 2:33 PM bp-19ef7976-a4b2-48c4-b5a6-7f15a0170428 4/28/17 1:05 PM bp-06bd47e7-1f5c-437b-9fb6-af8460170428 4/28/17 11:34 AM bp-1ef8d24e-768b-4e53-88ca-913f30170427 4/27/17 3:43 PM bp-6b623ee5-a7cc-46bc-bdf1-5399f0170427 4/27/17 3:03 PM bp-e5628974-cb92-4574-973c-cae930170427 4/27/17 12:58 PM bp-a2c19872-b0c8-4d32-865d-5290b0170427 4/27/17 12:54 PM bp-9f92556e-6c97-4c84-a1aa-bdc6c0170427 4/27/17 12:56 AM bp-c6895f53-3804-4303-9629-bb18d0170427 4/26/17 11:47 PM bp-66432644-c4e5-4fb2-a7d1-4e5820170426 4/26/17 1:17 PM bp-1199a3fc-2412-4b4a-a1e5-756520170426 4/26/17 11:43 AM bp-9261c858-187a-4214-9756-0d9000170425 4/25/17 5:54 PM bp-637ff8f1-37a4-4534-9935-0fc2a0170425 4/25/17 2:20 PM bp-bd7729b8-40dc-4ab0-8f75-c4acc0170425 4/25/17 11:00 AM bp-a3e7f218-9a21-49fc-bcd1-49c2c0170425 4/24/17 11:16 PM bp-3e3cb300-84b2-4b77-bdc4-fcb3f0170424 4/24/17 2:27 PM bp-00208a3b-9b85-4a09-971f-870430170424 4/24/17 12:38 PM bp-9a3271e1-1455-4f5a-9407-2ac660170424 4/24/17 11:04 AM bp-a582358f-8ec0-47da-a2d7-4f5850170422 4/22/17 11:06 AM bp-09e4b6a6-2379-4ca7-ab20-133ed0170422 4/21/17 8:01 PM bp-cfa66df9-82e5-4f74-a61b-7d1b10170421 4/21/17 3:21 PM bp-f014f925-e3e0-4915-a59b-940c30170421 4/21/17 11:32 AM bp-cde7fec4-6731-4cc4-be64-915760170421 4/20/17 10:49 PM bp-f2c8253e-20c6-4c2a-afb9-7aed30170420 4/20/17 2:58 PM bp-708832ca-518c-44d9-8d3a-dda330170420 4/20/17 10:19 AM bp-8d518f18-96f7-4b74-8a23-40d850170420 4/20/17 10:16 AM bp-6fb462a4-e976-48ef-a1c0-a36f60170419 4/19/17 5:03 PM bp-69e5eb94-a3e6-4a88-845a-0bab50170419 4/19/17 10:58 AM bp-58ec48dc-0b25-4ac7-b38c-5b7560170418 4/18/17 6:06 PM bp-838a4f0c-8687-4709-954e-070700170418 4/18/17 11:02 AM bp-38a2be5b-8b5c-438e-bd5a-6ce870170418 4/18/17 11:01 AM bp-98b37af3-a797-49a8-9ac1-98b980170418 4/17/17 9:23 PM bp-48ac2ee5-c0d2-431c-a68e-981d42170417 4/17/17 2:44 PM bp-3995bfae-49e5-42db-9422-605e72170417 4/17/17 1:54 PM bp-29cc97da-a448-4708-81b1-7faaf2170417 4/17/17 12:30 PM bp-22aae31c-1d15-42da-9b57-a2ad02170417 4/17/17 12:25 PM bp-d5cde02e-4701-4bb0-9aa7-ac9982170416 4/16/17 1:38 PM bp-1762304b-8d33-4fd8-87f2-f99ff2170415 4/15/17 2:19 PM bp-a4f8cf12-5301-428a-b9be-0e71a2170415 4/15/17 12:47 PM

more options

Are you using the vanilla Thunderbird version from Mozilla or a version provided via your distributions repository?

more options

linux crashids aren't useful unfortunately. Please post your Windows crash IDs

more options

Here are some of my Windows 10 crash ID's Thanks, Ed

bp-2defe07d-52bb-41a8-ba58-cc7790170509 5/8/2017 bp-cfaa972f-63ad-4100-8896-5235f0170429 4/29/2017 bp-4b5a33cb-ea7a-4896-9c71-cbd840170428 4/27/2017 bp-d74d8c66-3ed3-4a7e-a59f-6080c0170424 4/24/2017 bp-8c582f52-0671-4802-9748-a4a720170423 4/23/2017

more options

christ1 said

Are you using the vanilla Thunderbird version from Mozilla or a version provided via your distributions repository?

I'm using the Fedora 25 repository version. Note that I also have the same issue with Windows 10. Before version 52 I can't remember TB crashing going back to version 1.0.2

more options

This crash, @ nsImapCacheStreamListener::OnStopRequest, we hope to have fixed in 52.1.1 which should be out in the next 1-2 weeks. if it doesn't solve it, then please update this topic

more options

選擇的解決方法

Well TB 52.1.0 64 bit from Fedora 25 repository seems to fix the issue. and TB 52.1.0 32 bit on Windows 10 does NOT fix the issue.

According to Wayne Mery (previous reply) TB 52.1.1 should fix the issue and be out in the near future.

So, I will mark it as solved for now and wait for the Windows 10 TB 52.1.1

Thanks to whoever fixed it, I have been using TB for many years and really did not want to change my EMAIL client.