為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Everytime I open Thunderbird get the message:Secure connection failed start.thunderbird.net uses an invalid security certificate

  • 5 回覆
  • 3 有這個問題
  • 13 次檢視
  • 最近回覆由 christ1

more options

This ia the message I get:

Secure connection failed

start.thunderbird.net uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported. Error code: <a id="errorCode" title="SEC_ERROR_UNKNOWN_ISSUER">SEC_ERROR_UNKNOWN_ISSUER</a>

   This could be a problem with the server's configuration, or it could be someone trying to impersonate the server.
   If you have connected to this server successfully in the past, the error may be temporary, and you can try again later.

Deleting the file cert8.db does not fix the problem

This ia the message I get: Secure connection failed start.thunderbird.net uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported. Error code: <a id="errorCode" title="SEC_ERROR_UNKNOWN_ISSUER">SEC_ERROR_UNKNOWN_ISSUER</a> This could be a problem with the server's configuration, or it could be someone trying to impersonate the server. If you have connected to this server successfully in the past, the error may be temporary, and you can try again later. Deleting the file cert8.db does not fix the problem

所有回覆 (5)

more options

Really. THese error are usually created by the anti virus product you use.

Avast is one of a number of those dodgy anti virus products that scan your network connection by hacking methods. Interesting logic really they hack you so they can protect you from hackers.

The usual cause is the issuer in the message is someone like avast or some other organization that wants to be a certifying authority without outlying the cash to have themselves audited to become one. But only by examining the details can you determine who the issuer is so you know the root cause. The issuer is unknown to the chain of trust on which internet security is built is what the error is about, not that the certificate does not contain the issuers name.

The solution usually is to get an anti virus product that respects security instead of encouraging you to break it by routinely creating exceptions. But who is the issuer in this instance?

more options

Thank you, but I use Kaspersky Internet security and I can't find where therin the problem lies David

more options

I have it too, using Bitdefender. See attached screen shot.

more options

This is the problem with Kaspersky. https://support.kaspersky.com/6851

This is the problem with Bitdefendar. https://www.bitdefender.com/support/what-to-do-when-security-certificates-cannot-be-verified-installed-1090.html

I just Googled those pages in under a minute. I did not read them in detail as I do not provide support for anti virus products.

more options