為了改善您的使用體驗，本網站正在進行維護，部分功能暫時無法使用。若本站的文件無法解決您的問題，想要向社群發問的話，請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問，我們的社群成員將很快會回覆您的疑問。

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Firefox connection issues on school internet ('The connection has timed out' error)

  • 1 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 FredMcD

asrealasyouare
asrealasyouare
more options

Whenever I try to open a web page it I get this message: "The connection has timed out, the server at [website]is taking too long to respond."

The school Wi-Fi network uses a proxy, and I've made sure the Firefox proxy settings are the same as Chrome and Edge, both of which work fine. Firefox works fine on my home Wi-Fi, so it's specifically Firefox on the school internet that's the problem.

Whenever I try to open a web page it I get this message: "The connection has timed out, the server at [website]is taking too long to respond." The school Wi-Fi network uses a proxy, and I've made sure the Firefox proxy settings are the same as Chrome and Edge, both of which work fine. Firefox works fine on my home Wi-Fi, so it's specifically Firefox on the school internet that's the problem.

所有回覆 (1)

FredMcD
FredMcD
more options

Check with the school's IT. Have you tried other browsers?

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}