為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Unable to open folders beyond initial choice

  • 4 回覆
  • 4 有這個問題
  • 1 次檢視
  • 最近回覆由 BLFields

more options

This behavior started today. Thunderbird opens on the Home tab. I can choose an initial folder such as Inbox and messages are displayed. Tapping on any other folder does not change the emails display from the Inbox. Tapping on an Inbox subfolder leaves the emails shown unchanged. The only way to inspect another folder is to quit Thunderbird, restart, and the select a different folder first. No changes thereafter will be allowed.

This behavior started today. Thunderbird opens on the Home tab. I can choose an initial folder such as Inbox and messages are displayed. Tapping on any other folder does not change the emails display from the Inbox. Tapping on an Inbox subfolder leaves the emails shown unchanged. The only way to inspect another folder is to quit Thunderbird, restart, and the select a different folder first. No changes thereafter will be allowed.

被選擇的解決方法

If it works in safe mode, there are several possibilities: incompatible add-ons, including Lightning calendar (check that you have Lightning 5.4 on TB 52), broken layout or hardware acceleration.

Launch in safe mode and select 'Disable all add-ons' and click 'Make Changes and Restart'. If TB runs OK, you have an incompatible extension or theme, and it's a matter of re-enabling them one-at-a-time until the problem returns and the source is found.

If the problem remains when all add-ons are disabled, it is probably a broken layout or hardware acceleration. Disable the latter under Tools/Options/Advanced/General. To fix the layout, launch in safe mode again and select 'Reset toolbars and controls' and click 'Make Changes and Restart'.

從原來的回覆中察看解決方案 👍 1

所有回覆 (4)

more options

Does this still happen in safe mode (Help/Restart with Add-ons Disabled)?

more options

In Safe Mode the program runs OK.

This may be related to the Calendar. When not in Safe Mode, choosing of the calendar states creates a calendar tab but the calendar itself is not displayed and the headers in the columns are flickering. The side panel of appointments cannot be activated.

由 BLFields 於 修改

more options

選擇的解決方法

If it works in safe mode, there are several possibilities: incompatible add-ons, including Lightning calendar (check that you have Lightning 5.4 on TB 52), broken layout or hardware acceleration.

Launch in safe mode and select 'Disable all add-ons' and click 'Make Changes and Restart'. If TB runs OK, you have an incompatible extension or theme, and it's a matter of re-enabling them one-at-a-time until the problem returns and the source is found.

If the problem remains when all add-ons are disabled, it is probably a broken layout or hardware acceleration. Disable the latter under Tools/Options/Advanced/General. To fix the layout, launch in safe mode again and select 'Reset toolbars and controls' and click 'Make Changes and Restart'.

more options

Something happened to Lightening. It was the correct version just broken somehow. Deleted and reinstalled and now all is working.