為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Hi. Firefox stopped working after windows update on 20-07-2017. Doesn't launch. reinstalled but to no avail.

  • 1 回覆
  • 2 有這個問題
  • 19 次檢視
  • 最近回覆由 Josh Ross

more options

Hi. was using firefox on my win 10 laptop. Yesterday a notification came up stating a windows update needs to be installed. Updated windows. after restart, firefox refuses to launch. On double clicking the icon, HDD light glows for few seconds, then goes out. firefox is not launched. CTRL+ALT+DEL shows task manager where firefox is shown as running in 32 bit. I havea 64 bit machine. ASUS S400C.

Downloaded and installed firefox again but problem persists.

Tried to launch profile settings from command prompt but it does not launch.

Please Help. I do not want to loose saved passwords.

Hi. was using firefox on my win 10 laptop. Yesterday a notification came up stating a windows update needs to be installed. Updated windows. after restart, firefox refuses to launch. On double clicking the icon, HDD light glows for few seconds, then goes out. firefox is not launched. CTRL+ALT+DEL shows task manager where firefox is shown as running in 32 bit. I havea 64 bit machine. ASUS S400C. Downloaded and installed firefox again but problem persists. Tried to launch profile settings from command prompt but it does not launch. Please Help. I do not want to loose saved passwords.

所有回覆 (1)

more options

Since there can be a handful of issues as to why Firefox doesn't launch, I recommend investigating [|THIS DEBUG ARTICLE] made by them. Should help you sort out your problem.