為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Does anyone else have a problem using Thunderbird to send email from a Zoho--hosted account?

  • 1 回覆
  • 1 有這個問題
  • 5 次檢視
  • 最近回覆由 sfhowes

more options

I have a domain hosted by Zoho and I am migrating away from Outlook as my email program. I have been testing eM Client and Thunderbird. With both email programs I run into a problem when I send email from my Zoho-hosted domain using eM Client or Thunderbird. With eM Client I get an error message (image is attached):

[user]@[hosted domain]:An error occurred [IMAP] Unable to create folder "[user]@[hosted domain]/Sent/" on the server. ([CANNOT] create failure: Folder: /Sent exists)

I thought that this was probably a problem with eM Client, but now I'm using Thunderbird and has a similar problem. Thunderbird does not report an error but after pressing "Send" it says Sending Message - [Subject] Status: Copying message to Sent folder . . . Progress: [Green Bar]

The process never completes The only option at that point is to cancel sending the message.

I'm thinking something is wrong with the way Zoho is handling email sent by eM Client and Thunderbird using my Zoho-hosted account. I didn't have a problem when I was using Outlook to send messages from my Zoho-hosted account. But I would prefer not to have to start using Outlook again.

Thanks for any help you can provide.

I have a domain hosted by Zoho and I am migrating away from Outlook as my email program. I have been testing eM Client and Thunderbird. With both email programs I run into a problem when I send email from my Zoho-hosted domain using eM Client or Thunderbird. With eM Client I get an error message (image is attached): [user]@[hosted domain]:An error occurred [IMAP] Unable to create folder "[user]@[hosted domain]/Sent/" on the server. ([CANNOT] create failure: Folder: /Sent exists) I thought that this was probably a problem with eM Client, but now I'm using Thunderbird and has a similar problem. Thunderbird does not report an error but after pressing "Send" it says Sending Message - [Subject] Status: Copying message to Sent folder . . . Progress: [Green Bar] The process never completes The only option at that point is to cancel sending the message. I'm thinking something is wrong with the way Zoho is handling email sent by eM Client and Thunderbird using my Zoho-hosted account. I didn't have a problem when I was using Outlook to send messages from my Zoho-hosted account. But I would prefer not to have to start using Outlook again. Thanks for any help you can provide.

所有回覆 (1)

more options

According to the Zoho site, sent messages are automatically saved to the Sent folder, so you should uncheck 'Place a copy in:' under Tools/Account Settings in the Copies & Folders section.

Some other items: the server should be smtp.zoho.com on port 465, SSL/TLS or port 587, STARTTLS. If you have two-factor verification on the account, an app password must be created and then entered in TB.