為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Page security settings say "no password stored" but there is

more options

I opened the site information page (clicked on the encircled "i" next to the URL in the location box) and clicked on the arrow, then on More Information. On the next window I clicked on Security. That page asks if I have saved any passwords for the site and gives the answer as "no." Yet clicking on the "Saved Passwords" link shows that there is a password. Why does it show up as no password when there is one?

I opened the site information page (clicked on the encircled "i" next to the URL in the location box) and clicked on the arrow, then on More Information. On the next window I clicked on Security. That page asks if I have saved any passwords for the site and gives the answer as "no." Yet clicking on the "Saved Passwords" link shows that there is a password. Why does it show up as no password when there is one?

所有回覆 (2)

more options

Are you using any password add-ons/programs?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


Sometimes what happens is the web address listed in the Password Manager is different from the current web page. Please check this.

more options

Next time you're on the login page, could you check the address to see whether it has a different "host name"? Firefox may treat these as separate sites for purposes of the Page Info dialog:

www.example.com my.example.com login.example.com account.example.com