Get error message when trying to install on new computer that states:Your firefox profile cannot be loaded, It may be missing or inaccessable. Why?
Just purchased a new computer that has Windows 10 installed. I have tried several times to install Firefox but get the same error message every time I try to install the program. It states Your Firefox profile cannot be loaded. It may be missing or inaccessible. There is obviously a problem installing Firefox but no way to diagnose if it never gets installed properly using the provided install program. How can this be corrected?
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Are you using the new v55? Many have reported problems.
http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
Type about:profiles<enter> in the address bar.
How many profiles are listed?
How many should be there?
I am using whatever version is being downloaded when I click the "download" button on the Firefox home page.