為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

all but one incoming messages do not download

  • 2 回覆
  • 5 有這個問題
  • 2 次檢視
  • 最近回覆由 GaryBusby

more options

I've been using Thunderbird for over a year - no problems. Suddenly two days ago it stopped downloading new incoming messages, except one. It shows the message at the bottom like "Downloading 1 of 68 messages" (the latter number growing all the time of course as more messages stack up, not downloaded) but only one message downloads - the same one (an ordinary message from a colleague) over and over again. So I can't receive mail to Thunderbird on my laptop. I don't think the problem is the ISP or its service as I can get incoming mail to the same address using the mail app on my phone. Thunderbird otherwise looks normal and it sends mails - it just doesn't receive (except that one). I haven't changed any settings, I have no filters, my Inbox folder is empty, I'm getting no error messages (neither are the people sending to me as their mails are obviously getting to the remote server and I can get them on my phone). Any ideas??? many thanks Gary

I've been using Thunderbird for over a year - no problems. Suddenly two days ago it stopped downloading new incoming messages, except one. It shows the message at the bottom like "Downloading 1 of 68 messages" (the latter number growing all the time of course as more messages stack up, not downloaded) but only one message downloads - the same one (an ordinary message from a colleague) over and over again. So I can't receive mail to Thunderbird on my laptop. I don't think the problem is the ISP or its service as I can get incoming mail to the same address using the mail app on my phone. Thunderbird otherwise looks normal and it sends mails - it just doesn't receive (except that one). I haven't changed any settings, I have no filters, my Inbox folder is empty, I'm getting no error messages (neither are the people sending to me as their mails are obviously getting to the remote server and I can get them on my phone). Any ideas??? many thanks Gary

被選擇的解決方法

Go to your email provider's website and deal with this stuck message there. There is something about it that leads Thunderbird to think it hasn't completely downloaded, so it remains in the queue. Delete it and the backed up messages behind it will come through.

從原來的回覆中察看解決方案 👍 1

所有回覆 (2)

more options

選擇的解決方法

Go to your email provider's website and deal with this stuck message there. There is something about it that leads Thunderbird to think it hasn't completely downloaded, so it remains in the queue. Delete it and the backed up messages behind it will come through.

more options

Thank you to Zenos. Much appreciated.