為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Mouse wheel scrolling stop working for a while if touchpad is enabled

  • 1 回覆
  • 2 有這個問題
  • 26 次檢視
  • 最近回覆由 CnZhx

more options

I am using ThinkPad T470s with KDE Plasma 5 on openSUSE Tumbleweed (almost always the latest snapshot). The mouse wheel scrolling feature intermittently stops working for a while if the touchpad is enabled. This has happened to Firefox ESR version 52, and Firefox 54 and 55. So it has been a long time and I am getting to know how to minimise the annoyance.

When the mouse wheel scrolling not working, it cannot scroll the webpage up and down, as well as the tabs list on the tab bar. However, the left and right buttons work well and mouse wheel works fine in other windows such as Dolphin and Kate. Then, if using the touchpad instead to perform a two-finger scrolling, the scroll speed is much slower than normal, and it gets slow and slow in the following less-than-a-minute time. Then the touchpad two-finger scroll stops working, too. After a while, approximately several minutes, both the mouse wheel scrolling and the touchpad two-finger scrolling get back to normal.

But, when the the mouse wheel scrolling stops working, if I disable the touchpad, then it gets normal almost immediately.

So, the questions are, 1. Has anyone else runs into this? 2. What is the problem and how to fix it? 3. If no one knows why and no other person has it, how do I debug this?

Maybe another thing I should mention is that I refreshed my Firefox 55.0.1 the night before yesterday. It still has this issue even under such a fresh state without any custom setting and add-on.

Any help is appreciated.

I am using ThinkPad T470s with KDE Plasma 5 on openSUSE Tumbleweed (almost always the latest snapshot). The mouse wheel scrolling feature intermittently stops working for a while if the touchpad is enabled. This has happened to Firefox ESR version 52, and Firefox 54 and 55. So it has been a long time and I am getting to know how to minimise the annoyance. When the mouse wheel scrolling not working, it cannot scroll the webpage up and down, as well as the tabs list on the tab bar. However, the left and right buttons work well and mouse wheel works fine in other windows such as Dolphin and Kate. Then, if using the touchpad instead to perform a two-finger scrolling, the scroll speed is much slower than normal, and it gets slow and slow in the following less-than-a-minute time. Then the touchpad two-finger scroll stops working, too. After a while, approximately several minutes, both the mouse wheel scrolling and the touchpad two-finger scrolling get back to normal. But, when the the mouse wheel scrolling stops working, if I disable the touchpad, then it gets normal almost immediately. So, the questions are, 1. Has anyone else runs into this? 2. What is the problem and how to fix it? 3. If no one knows why and no other person has it, how do I debug this? Maybe another thing I should mention is that I refreshed my Firefox 55.0.1 the night before yesterday. It still has this issue even under such a fresh state without any custom setting and add-on. Any help is appreciated.

所有回覆 (1)

more options

This issue has gone in recent several days possibly due to certain change(s) in Firefox 55.0.2 or 3 (my laptop jumped from 55.0.1 to 55.0.3 skipping 55.0.2), or openSUSE Tumbleweed snapshots 20170819/21/22/23/25/30. This is the smallest range I can estimate.