Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Audio on youtube is extremely low.

  • 4 回覆
  • 15 有這個問題
  • 1 次檢視
  • 最近回覆由 smorele

more options

Audio on youtube is extremely low. All other audio OK and youtube on Safari OK. What's up with youtube on Firefox? Flashplayer is up to date.

Audio on youtube is extremely low. All other audio OK and youtube on Safari OK. What's up with youtube on Firefox? Flashplayer is up to date.

被選擇的解決方法

It seems you are working with Firefox 55, the last Stable version is 56. Do you have the possibility toinstall this newest version and test again?

從原來的回覆中察看解決方案 👍 0

所有回覆 (4)

more options

Hello maine123, what do you mean by the Audio is slow? Are videos freezing? If yes, it may be a bandwidth issue.

First of all, can you try to watch videos on youtube in safe most and tell us if it happens again?

more options

I assume that this is about the volume of the sound.

Did you check both the volume setting in the player and in the operating system?

Try to clear the cache and the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"

See also the Storage Inspector:

more options

Audio on all platforms, except youtube on Firefox seems to be fine (so far). (Youtube on Safari is fine.) On youtube it's barely audible on the highest volume setting on the monitor. I cleared the cache and cookies per above and no change. On safe mode the volume is slightly louder and is fluctuating louder and quieter over time but never the loudness of other websites. This started last weekend if you know of any updates. Otherwise I haven't changed any settings in a year. Thanks!

more options

選擇的解決方法

It seems you are working with Firefox 55, the last Stable version is 56. Do you have the possibility toinstall this newest version and test again?