Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I have lost some local folders. the emails within still exist somewhere as they come up in search. How do I restore?

  • 1 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 christ1

more options

I had a HDD failure. The rescued files restored emails but not in folders as they were and no local folders now exist. I know that the emails still exist as a global search finds them but is there any way of restoring them to their local folders?

I've found some files which contain the missing items in Appdata\Roaming\Thunderbird\Profiles\5dkwxh73.default\Mail\Local Folders if that helps.

Thanks
I had a HDD failure. The rescued files restored emails but not in folders as they were and no local folders now exist. I know that the emails still exist as a global search finds them but is there any way of restoring them to their local folders? I've found some files which contain the missing items in Appdata\Roaming\Thunderbird\Profiles\5dkwxh73.default\Mail\Local Folders if that helps. Thanks

所有回覆 (1)

more options
I know that the emails still exist as a global search finds them

Presumably what you see is the information from the search index. That doesn't necessarily mean your messages still exist.

is there any way of restoring them to their local folders?

Not from the index. You'd need to restore a backup of your profile folder.

I've found some files which contain the missing items in Appdata\Roaming\Thunderbird\Profiles\5dkwxh73.default\Mail\Local Folders

First of all, create a backup of your current profile while Thunderbird is closed. https://support.mozilla.org/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile

Thunderbird needs to be closed for the following. Copy the 'Local Folders' folder underneath 5dkwxh73.default\Mail from the backup and paste it into the 'Mail' folder of your current profile.

Start Thunderbird.