Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox unable to load any pages. How do I fix this?

  • 3 回覆
  • 4 有這個問題
  • 8 次檢視
  • 最近回覆由 proble

more options

The attached error messages (1 and 2) pop up twice whenever I start up Firefox. The home page (set to Mozilla Start Page) is a blank white screen. Attempting to open another page from the startup tab will get it to indicate that the page is loading (hyperlink changed, spinning circle icon) but it never loads.

Opening another page from the next tab yields the same loading icon. It never loads.

Opening a new tab, closing all previous iterations of loading tabs, and then attempting to open a page from the new tab gives the error message again, once.

Restarting in safe mode gives a new location where the breakpoint occurred , but same error message: 0xc703a035. See 3rd picture.

I reinstalled Firefox, and also followed the help pages. Internet Explorer also works on this computer.

May I know if there is any solution, or do I have to switch to another browser? Thanks!

The attached error messages (1 and 2) pop up twice whenever I start up Firefox. The home page (set to Mozilla Start Page) is a blank white screen. Attempting to open another page from the startup tab will get it to indicate that the page is loading (hyperlink changed, spinning circle icon) but it never loads. Opening another page from the next tab yields the same loading icon. It never loads. Opening a new tab, closing all previous iterations of loading tabs, and then attempting to open a page from the new tab gives the error message again, once. Restarting in safe mode gives a new location where the breakpoint occurred , but same error message: 0xc703a035. See 3rd picture. I reinstalled Firefox, and also followed the help pages. Internet Explorer also works on this computer. May I know if there is any solution, or do I have to switch to another browser? Thanks!
附加的畫面擷圖

由 proble 於 修改

被選擇的解決方法

Hi smorele,

Last I remembered, about:crashes did not show anything. If it did, I would have attached the reports.

I downgraded to an earlier version (v 55) and it is working fine now. I rue the day I have to update it again.

Thanks for helping!

從原來的回覆中察看解決方案 👍 0

所有回覆 (3)

more options

FIREFOX WORKS IN Windows Safe mode (with networking) but entirely shuts off normally. Is there any way I could diagnose the problem?

由 proble 於 修改

more options

Hi, can you try to tape about:crashes in your URL bar and give us URLs or IDs? These are detailed reports and we will try to find what's wrong.

more options

選擇的解決方法

Hi smorele,

Last I remembered, about:crashes did not show anything. If it did, I would have attached the reports.

I downgraded to an earlier version (v 55) and it is working fine now. I rue the day I have to update it again.

Thanks for helping!