Cannot download emails - worked yesterday. "Unable to write the email to the mailbox...." and crashes @ MimeMultipart_parse_eof (win7)
Hi not sure what has happened. I am on Thunderbird 52.4.0 (32 bit) and it will not download emails with the error message:
"Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disc space to copy the mailbox."
Tbird just produced a crash report:
AdapterDeviceID: 0x03d6 AdapterDriverVersion: 9.18.13.783 AdapterSubsysID: 03d61849 AdapterVendorID: 0x10de Add-ons: bdThunderbird%40bitdefender.com:7.0,%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D:5.4.4,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:52.4.0,en-gb%40flyingtophat.co.uk:1.19.6 AvailablePageFile: 4699881472 AvailablePhysicalMemory: 1551007744
Hope this helps diagnose the problem.
Now I cant get into Thunderbird as it crashes on start up.
Tried going back to an earlier version but they all fail to download.
This is ALL very annoying.
由 Wayne Mery 於 修改
被選擇的解決方法
Ha! rthomas. I was just considering emailing you. Please look for an email about your crash.
從原來的回覆中察看解決方案 👍 1所有回覆 (8)
Try to start Thunderbird in safe mode. https://support.mozilla.org/kb/safe-mode-thunderbird
Is there any difference?
由 christ1 於 修改
Sorry, this didn't make any difference and was one of the first things I tried.
Now I cannot get into TB at all as it crashes as soon as I go into it.
... this ... was one of the first things I tried.
Then why didn't you mention it in the first place? Please post a crash ID. https://support.mozilla.org/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports
由 christ1 於 修改
Unfortunately I do not keep all that is necessary to report in my mind. Having fought this for the last couple of days, frustration has overcome what you accept as logical.
Crash ID: bp-d690fbfb-833d-41e3-91d2-6f3c00171031
I can't tell much about the crash report, presumably some one else will chime in.
In the mean time try to start Windows in safe mode with networking enabled. - Win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode - Win8 https://support.microsoft.com/en-us/help/17076/windows-8-startup-settings-safe-mode - Win7 https://support.microsoft.com/en-us/help/17419/windows-7-advanced-startup-options-safe-mode#start-computer-safe-mode=windows-7
Does the problem go away?
選擇的解決方法
Ha! rthomas. I was just considering emailing you. Please look for an email about your crash.
Hi Wayne, Now I can't download the link you have sent me. The downloader just 'bounces' and it says TB etc failed.
Hi Wayne, I worked out via Utube how to overcome me 'cant create file' problem and managed to download and install your exe. It works fine.
Thanks very much.