為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Why Does Database Lose Summary Files?

more options

In 2017 it seems impossible that ThunderBird could "lose" the Summary Files seemingly out of the blue! I have tried to solve the problem by doing a search on all of my local files prior to downloading any e-mails (recreates any missing Summary Files) but lately I cannot read all of my e-mails at one time before I get errors. The errors occur when I attempt to store e-mails using Message Filters. I don't understand why, if T'Bird discovers a missing Summary File, T'Bird can't first recreate it prior to storage. It has the processing to learn that the file isn't there, why can't it fix the error instead of simply reporting it? FYI, I am using a Microsoft Surface Book, Windows 10, x64, and all of my profile files are on a partition of the SSD in the Tablet. I would appreciate any thoughts anyone has - I don't think that "keeping the files small in number" is an acceptable response - the software should be sophisticated to handle anything. The total size of my profile is 4.63 GB.

Thank you in advance!

In 2017 it seems impossible that ThunderBird could "lose" the Summary Files seemingly out of the blue! I have tried to solve the problem by doing a search on all of my local files prior to downloading any e-mails (recreates any missing Summary Files) but lately I cannot read all of my e-mails at one time before I get errors. The errors occur when I attempt to store e-mails using Message Filters. I don't understand why, if T'Bird discovers a missing Summary File, T'Bird can't first recreate it prior to storage. It has the processing to learn that the file isn't there, why can't it fix the error instead of simply reporting it? FYI, I am using a Microsoft Surface Book, Windows 10, x64, and all of my profile files are on a partition of the SSD in the Tablet. I would appreciate any thoughts anyone has - I don't think that "keeping the files small in number" is an acceptable response - the software should be sophisticated to handle anything. The total size of my profile is 4.63 GB. Thank you in advance!

所有回覆 (3)

more options

What's the exact error message? I can't recall ever seeing any error message from Thunderbird mentioning summary files.

more options

Hello, Zenos:

Here is the first one I received. This morning I have read all of my e-mail addresses several times, including over 100 messages, without a problem. Then, a few minutes later, I read "all messages" and this popped up. There is nothing wrong with anything the message suggests. I also get it (much more often) with messages I store on the same drive using a filter. All of the filters are OK because I have previously confirmed them. Somehow, T'Bird loses the Summary files and doesn't know how to recover!

more options

I just received another, this time while T'Bird was attempting to use one of my filters.