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all of a sudden my firefox is lagging on pages and switching between tabs. I removed the app and downloaded latest version, even 'refreshing' the installation.

  • 2 回覆
  • 4 有這個問題
  • 1 次檢視
  • 最近回覆由 kinatlus

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it keeps freezing for about a few seconds to 20 seconds when scolling on a page or even trying to switch tabs.

it keeps freezing for about a few seconds to 20 seconds when scolling on a page or even trying to switch tabs.

被選擇的解決方法

hi, thanks for reporting this. could you go to the firefox menu ≡ > help ? > troubleshooting information page and take a look in the Accessibility section if accessibility is set to "true" there.

if yes, can you please copy & paste this whole section into a reply in the forum and see if the following fixes the performance problem: go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.

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所有回覆 (2)

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選擇的解決方法

hi, thanks for reporting this. could you go to the firefox menu ≡ > help ? > troubleshooting information page and take a look in the Accessibility section if accessibility is set to "true" there.

if yes, can you please copy & paste this whole section into a reply in the forum and see if the following fixes the performance problem: go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.

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This solution worked! Thank you so much Philipp!!

go to the firefox menu ≡ > help ? > troubleshooting information page and take a look in the Accessibility section if accessibility is set to "true" there. 

if yes, go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.