為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

How to fix firefox 57.0.2 no sound problem?

  • 2 回覆
  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 Happy112

more options

I'm using firefox Firefox 57.0.2 and got no sound problem.When I'm trying to play any video or audio it's no sound.Got no sound problem in other browsers.How can i solve this issue?

I'm using firefox Firefox 57.0.2 and got no sound problem.When I'm trying to play any video or audio it's no sound.Got no sound problem in other browsers.How can i solve this issue?

所有回覆 (2)

more options

Chances are your sound is muted for Firefox only. Did you take a look at the What to do if Firefox won't play any sounds support article? If not please do so, and follow related / referenced articles provided there.

more options

Hi  !

This problem is caused by the latest Windows update.

Would you please take a look at this bug report :

https://bugzilla.mozilla.org/show_bug.cgi?id=1426719

And also :

https://www.onmsft.com/news/windows-10-insider-build-17063-breaks-audio-in-firefox

Maybe you'd like to post on the Microsoft support forum and ask them when this will be fixed :

https://answers.microsoft.com/windows