Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox tabs crash with some websites

  • 1 回覆
  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 Tonnes

more options

Hi, Since I've installed the zotero add-on, I experience some troubles with firefox. When I open a new tab by clicking on a link in pubmed, I see the web page a few seconds and then firefox tells me that the tab has crashed. When I try to go "manually" to the website, by copying its url, it also crashes.

Can you help me please?

Here are some crash reports I have retrieved: https://crash-stats.mozilla.com/report/index/5f1a6159-3aac-4ac0-bae6-0d4990171226 https://crash-stats.mozilla.com/report/index/256b57d9-6f6c-4ad4-912f-71d960171226 https://crash-stats.mozilla.com/report/index/58fb35c0-cb70-44b1-ac05-c72d00171226 https://crash-stats.mozilla.com/report/index/6337c5e6-c643-474d-a6df-865a80171226

Thank you!

Hi, Since I've installed the zotero add-on, I experience some troubles with firefox. When I open a new tab by clicking on a link in pubmed, I see the web page a few seconds and then firefox tells me that the tab has crashed. When I try to go "manually" to the website, by copying its url, it also crashes. Can you help me please? Here are some crash reports I have retrieved: https://crash-stats.mozilla.com/report/index/5f1a6159-3aac-4ac0-bae6-0d4990171226 https://crash-stats.mozilla.com/report/index/256b57d9-6f6c-4ad4-912f-71d960171226 https://crash-stats.mozilla.com/report/index/58fb35c0-cb70-44b1-ac05-c72d00171226 https://crash-stats.mozilla.com/report/index/6337c5e6-c643-474d-a6df-865a80171226 Thank you!

所有回覆 (1)

more options

Given your CPU family, model and stepping of its microcode (family 6, model 61, stepping 4 | 1 ), you may need to update this microcode. Please have a look at the Crash on Broadwell-U with old microcode article and check the microcode revision, then see the Updating processor microcode article for info on how to update it. You could probably consider your Ubuntu distribution as Debian-based, so look for the packages referred to there.