為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

The print window is different and the preferences have changed

  • 1 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 Shadow110

more options

Previously I could click on "print" a doc and a print window would appear asking what printer I want to print to, I could then open the preference window which would allow me to check black instead of color and the option to print to the rear tray of my Epson printer, Those choices are no longer in the print/preference window. Can't figure out why.

Previously I could click on "print" a doc and a print window would appear asking what printer I want to print to, I could then open the preference window which would allow me to check black instead of color and the option to print to the rear tray of my Epson printer, Those choices are no longer in the print/preference window. Can't figure out why.

所有回覆 (1)

more options

Check your Win 10 settings please under Settings --> Devices --> Printers and Scanners and go through the settings and and what is installed listed there. Click your Printer and run the troubleshooter.

If your Printer came with Drivers please Check Device Manager and make sure Windows 10 has not changed the drivers to Microsoft's. Check the makers site for your make and model and see if any new drivers or firmware to be installed.

uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 57.0.3 with a Full Version Installer

Then check for a Extension : https://addons.mozilla.org/en-US/firefox/extensions/

Please let us know if this solved your issue or if need further assistance.