為了改善您的使用體驗，本網站正在進行維護，部分功能暫時無法使用。若本站的文件無法解決您的問題，想要向社群發問的話，請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問，我們的社群成員將很快會回覆您的疑問。

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window. Profile is missing.

  • 1 回覆
  • 4 有這個問題
  • 18 次檢視
  • 最近回覆由 Zenos

Frank-Hef
Frank-Hef
more options

Reveice the error message when opening Thunderbird : Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window. Than a message that my profile is missing: Your Thunderbird profile cannot be loaded. It may be missing or inaccessible.

killing the process is not helping.

Is there a way to fix this and retrieve my emails.

Reveice the error message when opening Thunderbird : Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window. Than a message that my profile is missing: Your Thunderbird profile cannot be loaded. It may be missing or inaccessible. killing the process is not helping. Is there a way to fix this and retrieve my emails.

所有回覆 (1)

Zenos
Zenos
more options

I'd start by opening up the profile folder (with Thunderbird closed) and removing any lock files.

http://kb.mozillazine.org/Profile_in_use

But the warning about the profile being missing is a bit worrying.

http://kb.mozillazine.org/Profile_cannot_be_loaded http://kb.mozillazine.org/Recovering_a_missing_profile