為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Have set up Sync, and all my devices say they've synced, but no actual changes have occurred

more options

Have old desktop, old laptop, new laptop (only a few days out of the box). Want to import bookmarks into new laptop via Sync. No luck.

Have Firefox accounts on all three, with same email and password. On the Firefox Account page on all of them, the button says 'Disconnect..." (which means they're all connected, right?) and the Sync settings for all of them have bookmarks, preferences, and logins checked. Both laptops have supposedly synced in the past 5 minutes (the desktop is being stubborn, but let that be).

No bookmarks are being imported into my new laptop, just the ones I created after downloading Firefox last night by going to websites and clicking the Bookmark icon.

Have old desktop, old laptop, new laptop (only a few days out of the box). Want to import bookmarks into new laptop via Sync. No luck. Have Firefox accounts on all three, with same email and password. On the Firefox Account page on all of them, the button says 'Disconnect..." (which means they're all connected, right?) and the Sync settings for all of them have bookmarks, preferences, and logins checked. Both laptops have supposedly synced in the past 5 minutes (the desktop is being stubborn, but let that be). No bookmarks are being imported into my new laptop, just the ones I created after downloading Firefox last night by going to websites and clicking the Bookmark icon.

被選擇的解決方法

It's fixed itself. Got all the same bookmarks on all computers. For some reason, it just needed a day or so to do its thing.

從原來的回覆中察看解決方案 👍 0

所有回覆 (4)

more options

I've just synced the two laptops again, a minute apart. Opened the menu on each laptop, and next to my email on both laptops (same email on both), I hovered the cursor over the two-arrow circle. One says "Last sync: Saturday 1:24 PM", and the other says "Last sync: Saturday 1:25 PM". (Eastern USA time.) But once again, no actual syncing is taking place. No new bookmarks anywhere.

由 lowtechcyclist 於 修改

more options
more options

You can open about:sync-log via the location bar to see if there are recent error logs available. You can upload a recent log if the log is too big to put in a reply.

more options

選擇的解決方法

It's fixed itself. Got all the same bookmarks on all computers. For some reason, it just needed a day or so to do its thing.