為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Suddenly yesterday, Firefox will not load.

  • 2 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 FredMcD

more options

Been working fine then yesterday January 21 at about 2300 Zulu Firefox will not load, safe mode does not work either, acts as if it is suddenly not there - only the shortcut icon. Running Windows 10, after attempting to load there is quite a bit of CPU action in task manager.

Been working fine then yesterday January 21 at about 2300 Zulu Firefox will not load, safe mode does not work either, acts as if it is suddenly not there - only the shortcut icon. Running Windows 10, after attempting to load there is quite a bit of CPU action in task manager.

所有回覆 (2)

more options

Sounds like a A/V or Firewall issue? Otherwise your FF could be corrupted and needs to be uninstalled and then reinstalled.

more options

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}