Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

sub folders are listed but will not open

  • 2 回覆
  • 4 有這個問題
  • 6 次檢視
  • 最近回覆由 rexprinter

more options

Running on Mac, 10.13.2, Thunderbird pulls emails from Gmail account. Problem began today where my buttons, just above the message pane, for delete, junk, archive, etc disappeared. Can still delete emails from the inbox by hitting the delete button on the keyboard but something has gone awry. Now, I cannot access the subfolders under the main folder. They are all listed and some even show that they have new unread emails in them (based upon the bold text) but when I try to click on them they do not open. Then when I try to click back on the Inbox and check new emails there it does not respond. If I restart application then I can access the inbox emails again. Once I restart application then whatever subfolder I click on opens and I can access all emails in that folder but if I try to click on any other folder it does not respond and then I cannot go back and access emails in the originally opened folder. Thanks for any help.

Running on Mac, 10.13.2, Thunderbird pulls emails from Gmail account. Problem began today where my buttons, just above the message pane, for delete, junk, archive, etc disappeared. Can still delete emails from the inbox by hitting the delete button on the keyboard but something has gone awry. Now, I cannot access the subfolders under the main folder. They are all listed and some even show that they have new unread emails in them (based upon the bold text) but when I try to click on them they do not open. Then when I try to click back on the Inbox and check new emails there it does not respond. If I restart application then I can access the inbox emails again. Once I restart application then whatever subfolder I click on opens and I can access all emails in that folder but if I try to click on any other folder it does not respond and then I cannot go back and access emails in the originally opened folder. Thanks for any help.

被選擇的解決方法

所有回覆 (2)

more options

選擇的解決方法

more options

Problem solved. There was some kind of calendar add on that was causing the entire problem. When disabled and restarted everything is back to normal. Not sure how the add on got installed as I am careful not to add things. Thank you!