為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

with a Mac does not open fully, top tool bar does not come up and I cannot drag a page to look at another page.

  • 2 回覆
  • 3 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

more options

Have a MAC Pro. When I start up page does not open fully, tool bar does not appear and when I want to drag a page over to look another page, it will not drag. I cannot understand most solutions. Need a simple solution.

Have a MAC Pro. When I start up page does not open fully, tool bar does not appear and when I want to drag a page over to look another page, it will not drag. I cannot understand most solutions. Need a simple solution.

被選擇的解決方法

Make sure you do not run Firefox in Full Screen mode (press F11 or Fn + F11 to toggle; Mac: Command+Shift+F).


Try to rename/remove xulstore.json and when present delete localstore.rdf in the Firefox profile folder with Firefox closed.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

從原來的回覆中察看解決方案 👍 0

所有回覆 (2)

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

選擇的解決方法

Make sure you do not run Firefox in Full Screen mode (press F11 or Fn + F11 to toggle; Mac: Command+Shift+F).


Try to rename/remove xulstore.json and when present delete localstore.rdf in the Firefox profile folder with Firefox closed.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.