為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I cannot log into my wordpress site with firefox, I can with other search engines

  • 3 回覆
  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 FredMcD

more options

I cannot access my wordpress.org site to edit it through Firefox. Error message says I have wrong password: not true. But I went ahead and asked for link to reset password, did so several times, and still cannot enter into my Wordpress dashboard. This is definitely a Firefox issue, as I can access my WordPress account through Safari and Google Chrome. I want to continue to use Firefox, but cant if I cannot use it to access critical pages for my business.

This is a recent error message:

I cannot access my wordpress.org site to edit it through Firefox. Error message says I have wrong password: not true. But I went ahead and asked for link to reset password, did so several times, and still cannot enter into my Wordpress dashboard. This is definitely a Firefox issue, as I can access my WordPress account through Safari and Google Chrome. I want to continue to use Firefox, but cant if I cannot use it to access critical pages for my business. This is a recent error message:

被選擇的解決方法

Enter the password/username manually. Still a problem?


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network.

[v57+] Select Privacy. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

從原來的回覆中察看解決方案 👍 2

所有回覆 (3)

more options

選擇的解決方法

Enter the password/username manually. Still a problem?


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network.

[v57+] Select Privacy. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

Thanks so much! Clearing the cookies and the cache worked. I can now work on my website from Firefox.

PS: Is there some way of preventing this in future? Or does it come with the territory when Firefox is upgraded?

more options

Glad to help. Safe Surfing.

Without knowing the cause of the problem . . . . . It might have been a corrupt file that was removed.