為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

How to migrate Address Book and email after Outlook is uninstalled, never exported first.

more options

My brother decided to start using Open Office and Thunderbird, due to the expiry of his Office 2016 license. He uninstalled all the Office products and then installed Open Office and Thunderbird. All worked OK, when he started T-bird it downloaded a few messages.

Problem he has is that he didn't export his address book or any of the old messages. With Outlook gone he's stuck.

I got called and when I searched Google all hits said to export from Outlook then import into T-bird. He no longer has Outlook.

Is there a way to somehow recover his address book and old emails into T-Bird without Outlook, maybe from the raw files. They must still be there, as only the software was uninstalled??

My brother decided to start using Open Office and Thunderbird, due to the expiry of his Office 2016 license. He uninstalled all the Office products and then installed Open Office and Thunderbird. All worked OK, when he started T-bird it downloaded a few messages. Problem he has is that he didn't export his address book or any of the old messages. With Outlook gone he's stuck. I got called and when I searched Google all hits said to export from Outlook then import into T-bird. He no longer has Outlook. Is there a way to somehow recover his address book and old emails into T-Bird without Outlook, maybe from the raw files. They must still be there, as only the software was uninstalled??

被選擇的解決方法

Thanks for the reply Fabian, This morning after a good search we found the Office product code. He has 3 days left before it expired so I reinstalled Outlook. It used the old .pst file and nothing was lost.

I then used a free for Home Use product, MailStore Home, to transfer the address book and emails from Outlook to Thunderbird.

He's happy again.

從原來的回覆中察看解決方案 👍 0

所有回覆 (2)

more options

Was his address book synchronized to outlook.com ? Maybe it's still possible to export from there.

Can you find any *.pst files on his PC? There may be a leftover backup of all his previous data which can be used to export such information.

more options

選擇的解決方法

Thanks for the reply Fabian, This morning after a good search we found the Office product code. He has 3 days left before it expired so I reinstalled Outlook. It used the old .pst file and nothing was lost.

I then used a free for Home Use product, MailStore Home, to transfer the address book and emails from Outlook to Thunderbird.

He's happy again.