New Thinkpad P50 with NVIDIA graphics. Firefox 59.0.2 not working correctly
Can install Firefox 59.0.2. Application will start. Cannot open new tabs. Can't get to the Options Menu. Can type in a website URL, but get nothing but a blank browser window. Cannot exit the software, must kill from task manager. Have tried running safe mode with the same results described above. Updated the NVIDIA graphics card drivers. Thinking it is hardware acceleration, but again, cannot get to the Options sub-menu to change.
Other browsers on this machine work just fine.
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Please Refresh but do this 1st: Delete your Cookies and Cache and TEST.
- https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
- https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
If can not do the above grab a copy of your Profile :
then
TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...:
If is your Profile :
- https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
- http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
Note: Any customization will revert back to default, you will also need to reinstall Extensions.
Please let us know if this solved your issue or if need further assistance.