Hi, sorry having a issue. Please see if your Profile is still around if you need the bookmarks or passwords copy it out : https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data See if this finds more : https://www.revouninstaller.com/revo_uninstaller_free_download.html then try installing with a full version installer :

• https://www.mozilla.org/firefox/all/

Please let us know if this solved your issue or if need further assistance.

I tried reinstalling the the full version, and even in a different language but the original problem persists. Also, when I went to recover the bookmarks and such it would not let me open the files.

Hi, I just want you to go to the Folder and copy your Profile out to some where else for now.

You do not mention using Revo ? before running the installer .....

oh I think I may have forgot that I'll try again.

So I tried to download Revo and it froze so I can't download, exit, or accept anything.

jdeane said

So I tried to download Revo and it froze so I can't download, exit, or accept anything.

You have Internet Explorer and Edge installed in Windows 10, just search for them please and use 1 of those to get Revo.

I used edge when Itried.

Please check your Task Manager for any running processes of Firefox running and End them. Please close all programs then do this please :

• Repair System Registry and Files

Find the Dos Prompt or Powershell, RightClick and Run as Administrator then : Copy/Paste to Dos Window : DISM /Online /Cleanup-Image /RestoreHealth then hit Enter. Reboot when completed. Note : DISM goes up to Microsoft for new ones.

Then try after reboot to download with Edge.

It didn't work it said there was an Error 740. I think I will just download a different browser, I don't even care anymore. Thanks for trying to help but I think it is a problem with my computer and I will take it into the shop.