為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

New Thundebird has No Help option on headings,

  • 1 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 ebenezer

more options

When my Thunderbird failed to function, I was advised to make a new account on my computer and download a new version of Thunderbird on to it, which I did, but my previous profiles folder somehow got deleted and I had no contacts. It was very difficult to manage two accounts as I found the new "person" could not use my programs under my account and I had to keep switching back. Searching my USB hard drive I use to back up my documents, I found a slightly older Profiles folder. As I only want one account on my computer I went back into that, deleted the defunct Thunderbird and installed the latest version for Windows 7. I carefully copied my profiles folder into where it should be through the C:\ drive - etc. etc. Opened my new Thunderbird and it now has two lots of profiles, so I deleted the new one, but it still won't work, there is nothing there. The new version is so different its hard to find my way round it.

What can i do about Thunderbird not reacting to my previous profile? Can I copy the contents of my old folder into the new folder created by Thunderbird?

When my Thunderbird failed to function, I was advised to make a new account on my computer and download a new version of Thunderbird on to it, which I did, but my previous profiles folder somehow got deleted and I had no contacts. It was very difficult to manage two accounts as I found the new "person" could not use my programs under my account and I had to keep switching back. Searching my USB hard drive I use to back up my documents, I found a slightly older Profiles folder. As I only want one account on my computer I went back into that, deleted the defunct Thunderbird and installed the latest version for Windows 7. I carefully copied my profiles folder into where it should be through the C:\ drive - etc. etc. Opened my new Thunderbird and it now has two lots of profiles, so I deleted the new one, but it still won't work, there is nothing there. The new version is so different its hard to find my way round it. What can i do about Thunderbird not reacting to my previous profile? Can I copy the contents of my old folder into the new folder created by Thunderbird?

所有回覆 (1)

more options

I found the headings after a while. I am not so quick as youngsters who have grown up with computers and find their way round things so quickly :) I restored the deleted profiles folder from the recycled bin, so have the new and the old one in the profiles folder but would like some advice about copying the contents of the old file into the new one please.