為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Facebook shows all attachments as unavailable

more options

Starting today facebook shows all attachments sent and received in chat as "attachment unavailable" and before anyone says to check privacy settings, if you hard refresh the page it'll show the attachments you've sent and others have sent. Anything new you attach will still show "attachment unavailable" as will anything anyone else sends.

I've restarted, cleared cookies and cache, killed all the tabs and started over, checked for updates to FF... nothing seems to fix it.

Works fine in Chrome, shows everything just fine without requiring a refresh. I'm stumped.

Starting today facebook shows all attachments sent and received in chat as "attachment unavailable" and before anyone says to check privacy settings, if you hard refresh the page it'll show the attachments you've sent and others have sent. Anything new you attach will still show "attachment unavailable" as will anything anyone else sends. I've restarted, cleared cookies and cache, killed all the tabs and started over, checked for updates to FF... nothing seems to fix it. Works fine in Chrome, shows everything just fine without requiring a refresh. I'm stumped.
附加的畫面擷圖

被選擇的解決方法

Please search in Win10 for Device Manager and check that your AMD Radeon (TM) R9 390 Series driverDate: 12-17-2017 drivers have not been replaced by Microsoft's. Check sound also as it changed mine. Also you should have video card updates. as I have a HD 7970 = R7 and I get updates monthly.

從原來的回覆中察看解決方案 👍 1

所有回覆 (3)

more options

Please check in Safe Mode to see of Adblock Plus is the issue : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?

more options

選擇的解決方法

Please search in Win10 for Device Manager and check that your AMD Radeon (TM) R9 390 Series driverDate: 12-17-2017 drivers have not been replaced by Microsoft's. Check sound also as it changed mine. Also you should have video card updates. as I have a HD 7970 = R7 and I get updates monthly.

more options

Hey thanks for the reply I don't know how I've missed the monthly updates for so long on the GPU but that seemed to fix the issue (with a single test). Appreciate it!