為了改善您的使用體驗，本網站正在進行維護，部分功能暫時無法使用。若本站的文件無法解決您的問題，想要向社群發問的話，請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問，我們的社群成員將很快會回覆您的疑問。

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

how to remove master password without losing all saved logins

  • 3 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 FredMcD

Reebee203
Reebee203
more options

I created a master password for security and cannot remember what it was. If I change that password i still have to enter the original one which I don't remember and add a new one which will erase all of my saved logins. How do I delete the master password without losing all my saved logins? Also there should be a function to allow us to download our login names and passwords for just this reason. This is so frustrating.

I created a master password for security and cannot remember what it was. If I change that password i still have to enter the original one which I don't remember and add a new one which will erase all of my saved logins. How do I delete the master password without losing all my saved logins? Also there should be a function to allow us to download our login names and passwords for just this reason. This is so frustrating.

所有回覆 (3)

Shadow110
Shadow110
more options

Hi, you do not. As a security feature it works and you have proven it. Sorry, there is no way to what you would like to do.

Suggest start going to the sites you get auto logged in with the passwords and bookmark the page. Then delete and start requesting new user or passwords.

Please let us know if this solved your issue or if need further assistance.

FredMcD
FredMcD
more options

Separate Security Issue: Update your Flash Player or remove it using these links; http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 29.0.0.171

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

FredMcD
FredMcD
more options

In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.