為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Original text not shown in lower pane of replies, but exists

  • 4 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 Griffinit

more options

For one person I get email replies from, my original text is missing from the lower pane and just my email address displayed instead where it should be. I know they have included my original text. If I click select all for the lower pane, the original text is there highlighted as selected. Likewise, if I click "reply" on their email (ie. the reply from them), their email text plus my original text show up in the reply window, so clearly my original text is there all along, just not being displayed in the lower pane. Very odd.

This does not happen for anyone else I get emails from to the same account.

This person uses yahoo mail - I don't think that is relevant as I think it must be a Thunderbird issue, but open to any suggestions!

For one person I get email replies from, my original text is missing from the lower pane and just my email address displayed instead where it should be. I know they have included my original text. If I click select all for the lower pane, the original text is there highlighted as selected. Likewise, if I click "reply" on their email (ie. the reply from them), their email text plus my original text show up in the reply window, so clearly my original text is there all along, just not being displayed in the lower pane. Very odd. This does not happen for anyone else I get emails from to the same account. This person uses yahoo mail - I don't think that is relevant as I think it must be a Thunderbird issue, but open to any suggestions!

被選擇的解決方法

Solution

Options->Display->Print Text Messages->When displaying quoted plain text messages-> Colour

Somehow the colour had been set to white so because the original text in a reply is defined as quoted plain text , it was invisible.

Change colour to black (or any colour except white).

從原來的回覆中察看解決方案 👍 0

所有回覆 (4)

more options

Solved it.

Not completely but basic work around.

Thunderbird->Options->Display Tab->Formatting->Fonts & Colours-> Colours....

Bottom of box. Change "Override the colours specified by the content with my selections above" from "Only with High Contrast Themes" to "Always".

The original text was white on a white background. Not exactly a high contrast theme. Hence it wasn't showing up. Sadly, set to "always" means I won't see other people's themes should they use high contrast colours different to mine. How, for this one sender, it ever gets set to white on white is still a mystery if anyone feels like solving it.

由 Griffinit 於 修改

more options

Look to the sender, not the receiving mail client. You will probably find that they think they deleted reply text by changing the colour to white in the yahoo settings. Or they have changed it to white on a black background because that is what they prefer.

more options

Happening for other mail utilities, not just Yahoo, now.

Setting to always use black and white (my colours) so original text shows in replies, means other emails don't display properly.

This is starting to become a bigger problem than it appeared at first.

由 Griffinit 於 修改

more options

選擇的解決方法

Solution

Options->Display->Print Text Messages->When displaying quoted plain text messages-> Colour

Somehow the colour had been set to white so because the original text in a reply is defined as quoted plain text , it was invisible.

Change colour to black (or any colour except white).