為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

how can I see what is being filtered as I seem to lose certain emails sent to me

  • 1 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 Toad-Hall

more options

An email account that I have received mails from sent me an email three times and none of the three arrived despite confirmation they had been sent. I want to be able to check what the system has 'junked' on my behalf and stop it where I want the mail. So if there is a list of mails intercepted how do I access it? Thanks, Dave

An email account that I have received mails from sent me an email three times and none of the three arrived despite confirmation they had been sent. I want to be able to check what the system has 'junked' on my behalf and stop it where I want the mail. So if there is a list of mails intercepted how do I access it? Thanks, Dave

被選擇的解決方法

Are you talking about a pop or imap mail account?

If pop, then you can only access and download from the server Inbox.

Logon to webmail account using a browser and see if the email was put into the server 'Spam' folder. If yes, then select email and selct 'Not Junk' to move it in to the server Inbox. Then in Thunderbird, select mail account and click on 'get Messages'.

If email is not on server, then Thunderbird cannot download it.

從原來的回覆中察看解決方案 👍 0

所有回覆 (1)

more options

選擇的解決方法

Are you talking about a pop or imap mail account?

If pop, then you can only access and download from the server Inbox.

Logon to webmail account using a browser and see if the email was put into the server 'Spam' folder. If yes, then select email and selct 'Not Junk' to move it in to the server Inbox. Then in Thunderbird, select mail account and click on 'get Messages'.

If email is not on server, then Thunderbird cannot download it.