為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

refreshed firefox and now I get this message the bookmarks and history system will not be functional becvause one of frirefoxes files is in use by another app

  • 2 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 cor-el

more options

I cannot restore any of my bookmarks after the latest update and refresh. There is no bookmarks toolbar functionality anymore.

I get this message. the bookmarks and history system will not be functional because one of firefoxes files is in use by another application. some security software can cause this problem. I have not updates or altered security, was working fine, in mid use, closed down, then reopened without toolbars or bookmarks or history.

On the forums, tried several methods including uninstalling, reinstalliing, restoring bookmarks, using an older version. Nothing works.

Please advise, there is no indication as to which other program, if any, is currently using the supposed firefox file that is required to make the bookmarks and history functional. Obviously if there is no bookmarks functionality in 2018, this isn't really a browser that can be used. What application is likely using this folder and what to do with it please?

I cannot restore any of my bookmarks after the latest update and refresh. There is no bookmarks toolbar functionality anymore. I get this message. the bookmarks and history system will not be functional because one of firefoxes files is in use by another application. some security software can cause this problem. I have not updates or altered security, was working fine, in mid use, closed down, then reopened without toolbars or bookmarks or history. On the forums, tried several methods including uninstalling, reinstalliing, restoring bookmarks, using an older version. Nothing works. Please advise, there is no indication as to which other program, if any, is currently using the supposed firefox file that is required to make the bookmarks and history functional. Obviously if there is no bookmarks functionality in 2018, this isn't really a browser that can be used. What application is likely using this folder and what to do with it please?

所有回覆 (2)

more options

Let's start by rebooting the computer.

more options

What security software do you have?

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.