為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

deleting messages is very slow

  • 1 回覆
  • 1 有這個問題
  • 3 次檢視
  • 最近回覆由 Matt

more options

Recently when I delete messages individually or in groups, there seems to be a long wait. It can take 5-10 seconds to delete 1 e-mail and longer for a group of 10. I don't think I've changed anything.

Recently when I delete messages individually or in groups, there seems to be a long wait. It can take 5-10 seconds to delete 1 e-mail and longer for a group of 10. I don't think I've changed anything.

所有回覆 (1)

more options

To diagnose problems with Thunderbird, try the following. In this case I would try using Thunderbird in Windows safe mode and see if the slowness continues as it is other third party software that does not run in windows safe mode that causes slowness issues.:

  • Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
  • Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 10, Windows 8, Windows 7, Windows Vista, Windows XP, OSX
If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.