We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

How can I reinstall Firefox and keep saved links, passwords, and settings?

  • 1 回覆
  • 1 有這個問題
  • 6 次檢視
  • 最近回覆由 Shadow110

more options

I've had pop-ups tell me I need to update Firefox, Mozilla says not to trust them. The site says it's up to date but want to reinstall it to get rid of any malware that might be installed. I want to save all my bookmarks, passwords, and settings instead of starting from scratch since it's a royal pain to have to do all that.

I've had pop-ups tell me I need to update Firefox, Mozilla says not to trust them. The site says it's up to date but want to reinstall it to get rid of any malware that might be installed. I want to save all my bookmarks, passwords, and settings instead of starting from scratch since it's a royal pain to have to do all that.

所有回覆 (1)

more options

Hi, you have a good Video Card but have never update your drivers since you got the machine, please do so, before Windows 10 replaces your drivers to Microsoft drivers. adapterDescription: AMD Radeon R5 driverDate: 8-6-2015 If need more info on your drivers please Search locally for Device Manager (yes is still there). https://www.amd.com/en/support

Please : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 62.0.2 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.