為了改善您的使用體驗，本網站正在進行維護，部分功能暫時無法使用。若本站的文件無法解決您的問題，想要向社群發問的話，請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問，我們的社群成員將很快會回覆您的疑問。

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

image not available on reply

  • 2 回覆
  • 1 有這個問題
  • 15 次檢視
  • 最近回覆由 Stonewall1

Stonewall1
Stonewall1
more options

if I receive an email with images ( company logos ) which are the norm now I cannot reply to the email. Thunderbird reports that the image001.png is not available and to make sure I have access to it. This is what appears in a message box and the only option is "OK" "Sending message failed" There was an error attaching image001.png. Please check that you have access to this file"

if I receive an email with images ( company logos ) which are the norm now I cannot reply to the email. Thunderbird reports that the image001.png is not available and to make sure I have access to it. This is what appears in a message box and the only option is "OK" "Sending message failed" There was an error attaching image001.png. Please check that you have access to this file"

所有回覆 (2)

christ1
christ1
  • Top 25 Contributor
more options

Probably the image has been linked to a local file on the original sender's computer. As the file doesn't exist on your own computer, you get the error message. Talk to the original sender to fix his or her the signature.

Stonewall1
Stonewall1 提出問題者
more options

thanks for response but I can hardly go to all the people who email me and ask them to reset or fix their emails signatures. The problem is with Thunderbird. 1. If I use android phone to respond there is no problem but messy trying to type long reply on phone 2. If I forward the message to the sender there is no problem except again it's messy.

I've used Thunderbird for a long time now and it's only on Win 7 32bit that I have encountered this problem.

由 Stonewall1 於 修改